News
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10 June 2021
We ensure only the best for our discerning customers
Since our buckets are used in almost all mining operations in Finland, we can rightly claim to know even the most demanding operating environments.
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18 May 2021
CEO´s review
In 2021, we will launch our new full collection of Wolverex buckets in Finland and Sweden.
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06 May 2021
Near the customer
"Even though Häggblom’s main base is in Kokkola, we want to be near the customer – wherever they operate in Finland."
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31 March 2021
Safe manual lifting.
We have initiated measures to improve our customers’ health and safety under our Taking Care concept.
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19 March 2021
Highly-skilled employees are our most important asset.
We are developing a new “Taking Care” concept, which consists of three Ss: Safety, Service and Sustainability.
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18 March 2020
Häggblom’s operations during the Covid-19 epidemic
In these exceptional times, Häggblom is also doing what it takes to prevent infection.
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18 December 2018
Häggblom opens market in Central Europe increasing performance in Finland
Recent good news for the mining industry and machine manufacturers around the world also means success for affiliates. The Finnish Ab. A. Häggblom Oy, growth brings the opening of the Central European market and more jobs to Finland.
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22 June 2016
Ab A. Häggblom Oy's operative management to become the largest owner of the Häggblom Group
Ab A. Häggblom Oy and Expander System Sweden have signed an agreement to transfer the Finnish retail operations of Expander pivot pins to Häggblom. Expander pivot pins are widely used and highly-valued in the excavation and forestry machine sectors.
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23 May 2016
Häggblom intensifies collaboration with maker of world’s best wear steel
Häggblom and SSAB have signed contracts to initiate collaboration in the Hardox® In My Body programme and Hardox® Wearparts
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15 April 2016
Häggblom to be agent for Expander pivot pins – and to open new plant
Ab A. Häggblom Oy and Expander System Sweden have signed an agreement to transfer the Finnish retail operations of Expander pivot pins to Häggblom. Expander pivot pins are widely used and highly-valued in the excavation and forestry machine sectors.
Near the customer
06 May 2021
A telephone interview with our field salesman Frans Backman.
Name?
Frans Backman
Age?
45
Job?
Salesperson/Field sales, Eastern Finland
Place of birth and residence?
I was born in Kokkola, where I also live.
What are your free-time interests?
Nature provides a suitable balance to work. I actively fish and hike – each year in Finnish Lapland and Norway. In winter, I go snowmobiling.
Where did you work earlier – and how long have to been at Häggblom?
I was in the glass industry until 2013, when I joined Häggblom.
What’s a normal working day for you?
When something has broken a customer usually phones to order a replacement component. If the customer has a bigger problem, I usually go and visit them and we review the problem together. I usually spend 3 or 4 days a week at customers in Eastern Finland and 1 or 2 days in the Kokkola office.
What qualities does a good salesperson need?
You need to form a relationship of trust with the customer, that’s the most important thing; the customer always needs to sure of getting exactly the right part for their machine within the time agreed. Since we have the largest selection of wear and spare parts for earth-moving machinery in Northern Europe and knowledgeable people, we can ensure that we deliver as agreed. Our extensive selection also enables the fastest delivery times in Finland. This has remained an important asset even though increased supply means that customers have become more price conscious. A salesperson also needs to know as much as possible about the customer’s industry, equipment and applications.
What’s the best thing about your job?
Every day is different and presents new challenges. There are no schools for this job, but every day you learn something new.
What does Häggblom’s “near the customer” concept mean in practice?
Even though Häggblom’s main base is in Kokkola, we want to be near the customer – wherever they operate in Finland. For example, I’m now driving to one of our customers in Eastern Finland. The customer is ordering their fourth bucket from us and requires some minor modifications compared to the previous ones. I go through the changes carefully with the customer on site and then forward the required information to our production people.
Thank you Frans – and drive safely!