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Faster, better quality and more cost effective than earlier Mining Service

Faster, better quality and more cost effective than earlier Mining Service

31 August 2021

Häggblom Mining Services

Telephone interview with Matti Kangas, maintenance manager in our mining equipment and services business unit.

Name?
Matti Kangas

Age?
32

Place of birth and residence?
I’m originally from Ylihärmä and now live in Järvenpää.

What are your free-time interests?
I build rally cars and sometimes try to drive them, too.

Where did you work earlier –and how long have to been at Häggblom?
My professional roots are in the world of mining. My career began in the mid-2010s at the Kevitsa Mine, where I was a maintenance planner. After this, my first job at Häggblom was as a salesperson in the Helsinki Metropolitan Area, a job I did for three years. I then got a job as repair shop manager with OK-Konehuolto, which repairs and services earthmoving machinery. I made a comeback to Häggblom at the beginning of this year and I’m currently maintenance manager in our mining equipment and services business unit.

What does your job involve?
Among other things, I’m responsible for the operations, development work and content of the product range of the entire Mining Service organisation. On top of this, I support sales and design customised solutions together with our salespersons.

Häggblom has significantly strengthened its Mining Service unit as part of work on developing our “Taking Care” concept. Tell us briefly how.
Our entire maintenance organisation has now become a separate team with its own design, implementation and development resources. Each team member has their own area of responsibility, which among other things makes project tracking more effective and facilitates managing problem situations and time resources.

More detailed documentation provides us with comprehensive historical data that we can utilise in developing Mining Service. The overall change itself creates better conditions for our company to implement a culture of continuous improvement.

We want to look after our customers also by having a stronger presence in their everyday life by providing control and maintenance services. One of the ways we achieve this is through site-specific presence agreements.

What is the real benefit of this change for the customer?
We are now able to provide our mining customers with faster, better quality and more cost effective services more easily than before.

 

Thanks Matti – and have a great day at work!